Thursday, August 27, 2009

Favorites and Links not working

Just noticed a minor issue in 6.1 with Favorites and Links buttons from the Navigate tab not working.
To fix that, simply go to the “core” database and clear our the “command” field for both items:
/sitecore/content/Applications/Content Editor/Ribbons/Chunks/Navigate/Links
/sitecore/content/Applications/Content Editor/Ribbons/Chunks/Navigate/Favorites

Good that everything is so (re)configurable in Sitecore ;-)


Thomas Eldblom said...

Thanks for your post - doing a project which uses the link database for reference tracking and the Links button is nice to have working :-)

Alex Shyba said...

Thanks Thomas. BTW, a post about link database optimization is coming soon, stay tuned!

Kim Hornung said...

Just want to mention that the issue was fixed in 6.2 Update-1 (6.2 rev. 100104) so that the Links and Favorites button works, even when they have a command.

Jesper B√łgeskov said...

I did the change in Core Db on our v. 6.1 installation - and it worked partly. I managed to Add to Favorites.
Though, when I afterwards try to see My Favorites, I see this folder structure (apparantly from the Core Db?):

- Content
- Applications
- Documents and settings
- Home
- Layouts
- Masters
- Media Library
- System
- Templates
- Unit testing

It seems as if it looks in Core Db and not Master Db at my PC.

The funny thing is, that it seems to look up in Master Db on my collegas PC.

Any suggestions?

BTW: I use IE8.

Jesper B.

Alex Shyba said...

Hi Jesper,

This sounds extremely strange. Check if the item with the following path is present in the core database:
sitecore/content/Applications/Content Editor/Menues/Favorites
I suggest you contact tech support for resolution, this may require some debugging ;-)

Brian said...

I know this is an old post, but can you please elaborate by specifying the exact core table and column that needs to be edited? You mention clearing out the "command" field for both items. Where is this located?

Alex Shyba said...


you do not need to make any changes on the SQL level.

Simply log into Sitecore desktop, switch to "core" database and find the following items in the content tree:

/sitecore/content/Applications/Content Editor/Ribbons/Chunks/Navigate/Links
/sitecore/content/Applications/Content Editor/Ribbons/Chunks/Navigate/Favorites

Both of these items will have the "command" field that you need to clear.

Let me know if you have trouble with this.

Brian said...

Thanks Alex! The command field was already empty, so I cleared the Icon field, hit Save, and then added the icon back. That allowed me to see the Links button. However, the item I'm trying to delete (where I wanted to view links to) has a bunch of Referrers that are coming up as not found. Have you heard of this issue, or can you link me to a source that might discuss this? Thanks again for your help.

Alex Shyba said...

Brian - try rebuilding the Link Database from Control Panel -> Database screen.

This should fix the not found links.

Brian said...

Thanks so much again for the help Alex. That worked!

Alex Shyba said...

Awesome! Always happy to help!